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Customer satisfaction

Verified reviews · submitted after the stay · 69 customers surveyed
89.9 % ★★★★★ Customer satisfaction
★★★★★ 62
★★★★★ 7

62 satisfied customers out of 69 reviewers.

★★★★★ Google rating: 4.5/5 · 176 reviews See reviews on Google Leave a review on Google
Summary of customer reviews

Customers highlight the professional and friendly atmosphere provided by the staff. The service is noted for its efficiency and expert advice on gear fitting, combined with attractive pricing and a convenient location near accommodations.

Summary automatically generated by artificial intelligence.
68 reviews
★★★★★ ✓ Verified

My girlfriend had a problem with her boots. It's causing bruises on her calves. They adjusted her boots and also then they change another boots for her and it was better already.

S Soonming Stay 14/01 – 20/01/24
★★★★★ ✓ Verified

The equipment was ok, but the customer service was terrible.

K Kirill Stay 14/01 – 19/01/24
★★★★★ ✓ Verified

Great service and equipment. They were a pleasure to deal with. Would definitely recommend.

M Maskill Stay 31/12 – 05/01/24
★★★★★ ✓ Verified

Sehr nettes Team, Ausleihe war unkompliziert. Konnte meine Leihski problemlos umtauschen und habe sigarvein kostenloses Upgrade bekommen.

G Gabriele Stay 24/12 – 29/12/23
★★★★★ ✓ Verified

The people of the shop are very very friendly. They helped me a lot to find a good boot. But they alsof suggest to pay a little bit more for a higher class of ski's, but I have the feeling that I got very old ski's comparing tot other people who... Read all

Customer Care
M Marie Stay 09/04 – 14/04/23
★★★★★ ✓ Verified

Fantastique!! Every one in the shop was really kind and helpful and great with my son and even found him his favourite colour helmet! Couldn’t be happier with this service

Customer Care
C Cowell Stay 12/02 – 17/02/23
★★★★★ ✓ Verified

excellent service, rapide et aimable

J Jennifer Stay 29/01 – 03/02/23
★★★★★ ✓ Verified

Really excellent and professional service. Great care and attention was given to make sure we had the best equipment for our needs and we were even given some technical tips on how to make the most of it while skiing! We’ll be coming back!

Professional Expertise
A Albert Stay 29/01 – 03/02/23
★★★★★ ✓ Verified

Good morning. I found the service pleasant. I did not read that I had to leave an identity document and I foud it uncomfortable to do this for a week. That is not something I have ever been asked to do before. I thought the skis for me were ol... Read all

J Jonathan Stay 15/01 – 20/01/23
★★★★★ ✓ Verified

Very nice :)

T Toomas Stay 15/01 – 20/01/23
★★★★★ ✓ Verified

We rented a snowboard for 6 days. Sunday to friday. We came on saturday evening to get the board and shoes. When we returned the board they told us We had to pay for an extra day because We started om saturday. We had to pay 25 euros extra while... Read all

A Abel Stay 31/12 – 05/01/23
★★★★★ ✓ Verified

formidable merci !

A Ayman Stay 17/12 – 24/12/22
Reviews 25 to 36 of 68