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Customer satisfaction

Verified reviews · submitted after the stay · 69 customers surveyed
89.9 % ★★★★★ Customer satisfaction
★★★★★ 62
★★★★★ 7

62 satisfied customers out of 69 reviewers.

Summary of customer reviews

Customers highlight the professional and friendly atmosphere provided by the staff. The service is noted for its efficiency and expert advice on gear fitting, combined with attractive pricing and a convenient location near accommodations.

Summary automatically generated by artificial intelligence.
21 matching reviews · Customer Care Clear filters
★★★★★ ✓ Verified

Fantastically welcoming and helpful. We all agreed the equipment was excellent and the service was outstanding. Will make sure I recommended Ski Extreme to anyone I know that is visiting L2A!!

Customer Care
L Larkin Stay 05/04 – 10/04/26
★★★★★ ✓ Verified

Great service, super quick and friendly. Equipment was excellent.

Customer Care Speed of Service
D Daniel Stay 21/03 – 23/03/25
★★★★★ ✓ Verified

Very friendly and helpful service. Not as big as some of the other rental shops but don't be put off. Will use you again next time we are in L2A. Andy

Customer Care
A Andrew Stay 09/02 – 14/02/25
★★★★★ ✓ Verified

Old Lady behind desk very rude and not welcoming.

Customer Care
C Cameron Stay 02/02 – 07/02/25
★★★★★ ✓ Verified

Very friendly but service could be quicker

Customer Care Speed of Service
M Millie Stay 02/02 – 07/02/25
★★★★★ ✓ Verified

The people of the shop are very very friendly. They helped me a lot to find a good boot. But they alsof suggest to pay a little bit more for a higher class of ski's, but I have the feeling that I got very old ski's comparing tot other people who... Read all

Customer Care
M Marie Stay 09/04 – 14/04/23
★★★★★ ✓ Verified

Fantastique!! Every one in the shop was really kind and helpful and great with my son and even found him his favourite colour helmet! Couldn’t be happier with this service

Customer Care
C Cowell Stay 12/02 – 17/02/23
★★★★★ ✓ Verified

Great service and super friendly staff!

Customer Care
M Manpreet Stay 14/04 – 19/04/22
★★★★★ ✓ Verified

Very friendly and helpful staff, equipment was good and maintained well. We put ski’s on our 3.5 year old daughter for the first time, the help and advice received made this process easy. Would hire again.

Customer Care
T Thomas Stay 27/02 – 04/03/22
★★★★★ ✓ Verified

Friendly people, good service!

Customer Care
H Hans Stay 27/02 – 04/03/22
★★★★★ ✓ Verified

Amazing experience! They were efficient and very friendly in there. The freestyle and premium skis were of a great standard, however one thing to point out is that the progress snowboards were pretty ruined on the edges.

Customer Care Speed of Service
M Michelle ka yee Stay 30/01 – 04/02/22
★★★★★ ✓ Verified

Family of 4 beginner skiers rented equipment from 17.12.21 to 23.12.21. Very professional, friendly and knowledgeable staff, remeasured and changed boots for myself and my wife no problem when we had issues. Very reasonable priced ski equipment h... Read all

Customer Care Professional Expertise
C Chris Stay 17/12 – 22/12/21
Reviews 1 to 12 of 21