Book

Customer satisfaction

Verified reviews · submitted after the stay · 69 customers surveyed
89.9 % ★★★★★ Customer satisfaction
★★★★★ 62
★★★★★ 7

62 satisfied customers out of 69 reviewers.

Summary of customer reviews

Customers highlight the professional and friendly atmosphere provided by the staff. The service is noted for its efficiency and expert advice on gear fitting, combined with attractive pricing and a convenient location near accommodations.

Summary automatically generated by artificial intelligence.
68 reviews
★★★★★ ✓ Verified

Very friendly and helpful service. Not as big as some of the other rental shops but don't be put off. Will use you again next time we are in L2A. Andy

Customer Care
A Andrew Stay 09/02 – 14/02/25
★★★★★ ✓ Verified

Old Lady behind desk very rude and not welcoming.

Customer Care
C Cameron Stay 02/02 – 07/02/25
★★★★★ ✓ Verified

Very friendly but service could be quicker

Customer Care Speed of Service
M Millie Stay 02/02 – 07/02/25
★★★★★ ✓ Verified

All the staff were great on collection they organised us quickly and got us kitted out. A day into the ski trip my son needed boots changing and they did found better fitting ones immediately. My wife had issues with her boots and we received ama... Read all

Speed of Service
D Damien Stay 14/12 – 20/12/24
★★★★★ ✓ Verified

Excellent service, with good advice given. The lady asked good questions about our ability, and we both ended up with very good skis. Would happily recommend.

D David Stay 29/12 – 04/01/25
★★★★★ ✓ Verified

Very satisfied with the equipment myself and my girlfriend rented. Would highly recommend

C Conroy Stay 27/12 – 02/01/25
★★★★★ ✓ Verified

Great service - thanks

B Ben Stay 24/03 – 29/03/24
★★★★★ ✓ Verified

Satisfied with the rent and material.unfortunately I was disappointed how the owner acted about a payment that didn’t come true but was payed by the customer. It wasn’t really professional. I will hesitate to suggest this shop to my friends becau... Read all

L Lijnie johanna Stay 02/03 – 08/03/24
★★★★★ ✓ Verified

Tres bien! Recommended as quick service and easily able to change the order as needed. Also v. cheap when booking on line vs. walk ins - we saved about 50% by pre booking online rather than walking into the nearest hire shop to our hotel. And it... Read all

Speed of Service Value for Money
R Rob Stay 25/02 – 01/03/24
★★★★★ ✓ Verified

J’étais satisfait avec les skis, mais l’accueil de la dame était vraiment horrible. Pas sympathique, hostile et hyper courte. Comme toujours nous sommes arrivés dans le village vers 17-18 heures et directement après le check in nous sommes venues... Read all

A Alexander Stay 04/02 – 09/02/24
★★★★★ ✓ Verified

Really good skis very new, very happy thankyou

R Richard Stay 05/02 – 08/02/24
★★★★★ ✓ Verified

I was very happy with the equipment I got! K2 board, Boa snowboard boots, very nice people and fantastic time on the mountain! :) Thanks

P Parkanyi Stay 21/01 – 24/01/24
Reviews 13 to 24 of 68